With inflation stubbornly high and the price of everyday goods continuing to rise, it’s no surprise that more and more people are canceling their streaming services. If you’re considering doing the same, take comfort in the fact that you’re not alone – late last year Brits received more than 2 million subscriptions to streaming services like Netflix, Prime Video and Disney+ to make ends meet.
Netflix starts at £4.99 / $6.99 / AU$6.99 per month, but that’s for the ad-supported tier. The Premium option costs £15.99 / $19.99 / AU$22.99 per month, so canceling could save you £192 / $240 / AU$275 per year. Which would definitely help when money is tight.
Here’s how to cancel your Netflix subscription on mobile, desktop, and TV.
Cancel Netflix in the mobile app
- 1. Tap the user icon
- 2. Tap Account > Membership & Billing > Cancel Membership
- 3. Tap Complete Cancellation
How to cancel Netflix on desktop
- 1. Click the drop-down menu at the top right of the screen
- 2. Click Account > Membership & Billing > Cancel Membership
- 3. Click Complete Cancellation
How to cancel Netflix on your TV
- 1. On the home screen, click the drop-down menu at the top right of the screen next to your profile name
- 2. Click Account > Membership & Billing > Cancel Membership
- 3. Click Complete Cancellation
Does Netflix stop as soon as you cancel?
Not necessary. If there is time left in your billing period, you can continue to use Netflix until the period ends. To see when your billing periods are – and until when your account will remain active – check your billing information.
What happens if I deactivate Netflix on my TV?
Deactivating Netflix on your TV or streaming device will only sign you out of your account, so you won’t be canceling your subscription. You continue to pay normally. But deactivating can be useful if, for example, you want to log in with a different account or with a new password.
How do I reactivate my Netflix subscription?
To reactivate your subscription, simply log in as normal and select Relaunch your profile. You can do this from any profile except a Kids profile. You will then be prompted to restart your membership – your billing date will be the date you restarted your membership.
How do I cancel if I have Netflix on Sky?
If your Netflix subscription is included as part of your Sky bill, you will need to contact Sky directly to cancel Netflix. Go to sky.com/upgradenetflix to find out how.
Netflix is included in Sky’s Ultimate TV package, but if you bought it before March 4, 2020 and haven’t changed your options, you’ll have the Ultimate On Demand package. If you have Netflix on Sky, you’ll need to cancel your Ultimate TV package (or Ultimate On Demand) to leave Netflix. This is a 30-day rolling contract, so it’s like canceling Netflix normally. But you may have taken out a longer term (12 or 18 months) to begin with, and you may have to pay an early termination fee if you’re still within that period.
If you already had Netflix before you started using it through Sky, Netflix will continue to charge you, so you’ll also need to cancel directly with them. However, if Netflix does not have an up-to-date payment method for you, your account will be put on hold and you will need to reactivate your account with Netflix if you want to keep your subscription active, or cancel immediately to stop the subscription.
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